How To Report A Water or Sewer Issue
1. Online: Report A Concern 24/7
2. Call: 972-551-6600 Monday - Friday 8am - 5pm
3. After-hours, weekends, holidays: Call 469-847-3040 or 469-474-2700
4. Text: Text 'REPORT' to 469-410-7744 & follow the prompts
Water & Sewer issues within city limits are serviced 24/7 at no charge to the resident.