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Water & Wastewater
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Sewer/Wastewater Collection & Treatment
Information about the wastewater collection system including how to report a sewer issue.
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Water
Meter Services, Water Quality, Annual Customer Confidence Reports (CCR), Hydrant Flushing & Chlorination, Water Conservation
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Backflow Prevention
Backflow Prevention Information
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Cold Weather Tips
Essential tips and actions to prevent pipe freezes and address them if they occur
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Report Water/Sewer Issues
Report water & sewer issues online, by text message or by phone
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Donald McKinney
Director of Utilities
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Kyle McCarrier
Water Quality Chief OperatorPhone: 972-551-6600 Ext. 5103
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Gil Acuna
Pre-Treatment Coordinator - WastewaterPhone: 972-551-6600 Ext. 6131
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James Pollock
Backflow InspectorPhone: 972-551-6600 Ext. 5203
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Xavier Williams
Utilities Foreman - Water DistributionPhone: 972-551-6600 Ext. 5228
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Terrace Hawkins
Utilities Foreman - SewerPhone: 972-551-6600 Ext. 5227